Making the Most of Volunteers
Customer: Theta Chi Fraternity at Drake University
Problem
- The alumni board of Theta Chi Fraternity at Drake University didn’t recognize the potential they had within their own ranks.
- Affinity Connection saw the potential, immediately realizing Theta Chi’s loyal alumni base represented the key to their future success. To build on that foundation, they launched a “brick campaign” in which donors paid a premium to dedicate a brick in the walkway at the chapter house.
- The brick selling campaign was an instant and overwhelming success.
- The chapter’s annual fund program was growing faster than they could manage themselves.
Affinity Connection Solution
- In the volunteer management program developed for Theta Chi, Affinity Connection’s role was much like a coach: recruiting and training volunteers, who in turn recruited new volunteers. By charging each new volunteer with the responsibility for recruiting ten other alumni, the donor base grew exponentially.
- To manage the program, Affinity Connection developed an Online Volunteer Resource Center, which included all training and motivational documents, as well as a link to prospective donor contact information.
Results
- The chapter boasted a 63% increase in donors to the annual fund year over year. They also surpassed their annual fund goal by an astounding 310%.


